Shipping policy
Shipping Policy for Boheme Willow
We appreciate your interest in our products and are committed to delivering them to you in a timely manner. Please review the following terms that govern the shipping of products purchased from our online store. By making a purchase from us, you agree to these terms.
1. Shipping Availability:
We currently ship products within the United States only.
2. Processing Time:
Our order processing time is 1 to 3 days after receiving your order. This is the time required to prepare your order for shipping, not the delivery time. We strive to dispatch your products as quickly as possible to ensure you receive them in a timely manner.
3. Shipping Times:
Once your order is dispatched, shipping times vary from 2 to 4 weeks. Please note that these times are estimates and actual delivery times may vary. We work diligently with our shipping partners to ensure your order arrives as soon as possible.
4. Shipping Costs:
- Free Shipping: We offer free standard shipping for orders over $50.
- Standard Shipping: For orders under $50, a shipping fee of $9.95 will be applied.
5. Variables Affecting Delivery:
Please be aware that shipping times may be affected by factors outside of our control, such as weather conditions, postal delays, and other unforeseen circumstances. We appreciate your patience and understanding if your order takes longer to arrive than expected.
6. Online Only Business:
As an online-only business, we do not offer the option for order pickup. All orders will be shipped directly to the address you provide during the checkout process.
7. Tracking Your Order:
Once your order is shipped, you will receive a confirmation email containing a tracking number. This number will allow you to track your package's progress to your doorstep. We encourage you to monitor your shipment to ensure you are available to receive it upon arrival.
8. Contact Us:
If you have any questions or concerns regarding your order's shipping and delivery, please don't hesitate to contact us at sales@bohemewillow.com. Our team is here to assist you and ensure your shopping experience is as smooth as possible.
Thank you for choosing Boheme Willow. We look forward to serving you.